Our customer service policy is to help you wherever possible. All of our shipping and manufacturing is handled by an outsourced printing company. We will gladly be on your side to handle all printing or shipping errors with our supplier. Additionally, all payment processing is done through Stripe and PayPal. If you receive any errors throughout this process just let us know and we can reach out to the respective company to verify everything is functioning properly.

We take full responsibility for your security and privacy while using The Hive Shop. All traffic is encrypted through a secure connection from Cloudflare inc. where it is distributed globally to deliver the fastest network speeds to you. Your web browser should display a green lock near the URL of the webpage as a sign of the site’s integrity. Users who choose to create an account will be subject to low-level analytics from Google Analytics. This aggregate data will be used to deliver marketing and performance insights so that we may continue to improve our services.

Contact us at support@beecultists.com for any questions or concerns.